Privacy Policy

Last updated: 20th May 2025

At Ritual Cubes, we believe daily wellness should be simple and so should understanding how your data is handled. This Privacy Policy explains what we collect, how we use it, and the choices you have. No hidden ingredients, no surprises.

1. Who We Are

Ritual Cubes LTD
20 Wenlock Road, London, England, N1 7GU
Company number: 16401319
Email: hello@ritualcubes.com

We are the data controller for all personal data collected through our website, www.ritualcubes.com.

2. What We Collect (and Why)

We collect only what’s needed to deliver your order, provide great service, and improve your experience. This includes:

  • Name and Contact Info – so we can send your cubes and stay in touch
  • Delivery Address – for shipping your order
  • Payment Details – securely processed by Stripe (we never see your full card information)
  • Device & IP Information – to keep our site secure and help us improve usability
  • Health Preferences – if you choose to tell us why you’re using Ritual Cubes
  • Cookies – we use Google Analytics to understand how people use our website

3. How We Use Your Information

  • To process and deliver your order
  • To send order updates and occasional marketing (only if you’ve opted in)
  • To respond to questions or support requests
  • To improve our website and product experience
  • To collect reviews and feedback to help others discover Ritual Cubes

We will never sell your data or use it in ways that feel off-brand.

4. Who We Share It With

We only share your information with trusted partners that help us run Ritual Cubes smoothly:

  • Stripe – for secure payment processing
  • Analytics providers (e.g. Google) – to help us understand and improve our site
  • Delivery couriers – to get your order to you on time
  • Product review platforms – to gather honest feedback (optional)

All partners are GDPR-compliant and handle your data securely.

5. How Long We Keep Your Data

  • Order history: Retained as long as required by law (typically 6 years for accounting)
  • Marketing subscribers: Up to 12 months after your last engagement
  • You can unsubscribe or request deletion at any time — no hard feelings.

6. Your Rights

You’re in control. You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request we delete your data
  • Withdraw consent or opt out of marketing emails

To make any of these requests, just email us at hello@ritualcubes.com.

7. Cookies

Our website uses only essential cookies and Google Analytics to track anonymous site usage. We do not use marketing cookies or tracking pixels. You’ll see a simple banner when you first visit — no granular settings required.

8. Children

Ritual Cubes are designed for adults. We do not knowingly collect data from anyone under 16.

9. International Transfers

We currently only serve UK customers. All data is stored and processed within the UK or EU. No international transfers occur.

10. Changes to This Policy

We may occasionally update this policy to reflect changes in law or how we operate. When we do, we’ll update the “Last updated” date at the top of the page.

11. Questions?

We’re here to help. If you have any concerns about your data or this policy, email us at hello@ritualcubes.com and we’ll get back to you promptly.